On orders placed before midnight this Sunday (11/24/2024) (Free Shipping for lower 48 US only)
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Pre-Payment Required on All Orders |
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Because of the high demand for our products we require that ALL orders be pre-paid including back-ordered items. The only way we can assure that you receive a back-ordered item is if the item is pre-paid. Otherwise your item will be shipped to another customer that has pre-paid. If you order something and it is back-ordered and you do not wish to pre-pay we will refund your money and let you know when (if) the item is in stock and ready to ship so you can place your order again. |
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Shipping |
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Shipping is included in the price for all items shipped to the lower 48 US states. Additional shipping charges will be added for shipments to Hawaii, Alaska, all US territories, APO and FPO military addresses as they require a US Customs declaration form and are considered international by the US Postal service and all other countries. |
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International Shipping |
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Additional shipping charges will be added for any order outside the contiguous United States. This amount is calculated during the checkout process. For an estimate, please go through the online ordering process and checkout (you will see the shipping amount before giving payment information). Please allow approximately 7 extra business days to process your international order. No orders can be shipped as "Gifts". |
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Out of Stock Items |
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On any items ordered that are not in stock or not available for shipping 1FastCar may cancel the order and refund the order. |
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Exchanges |
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We are happy to exchange your purchase if you have ordered an incorrect product, but please do not damage the packaging or remove the tags and/or protective coverings from your merchandise until you've determined that it's the right size. All exchanges must receive approval within 10 days from receipt of goods. We will not accept any exchanges without an RA number--packages sent to us without a valid RA number will be refused! We want you to be happy with your purchase and with our service! However, making exchanges takes time, money and effort. For this reason we have established a 18% restocking fee on all exchanges.
All merchandise exchanged must be in its original, new, unused, unworn condition and must include all original undamaged packaging and instructions as well as all tags, protective covers, and other items that may have been attached to the merchandise. Not doing this may result in your return being refused. Please insure all packages returned, as we're not responsible for goods received damaged. These damaged goods become the property of the buyer if not shipped adequately and you may be charged to send them back. |
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Returns |
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1FastCar.com will not accept returned goods without prior approval in the form of an RA number. Packages sent to us without a valid RA number will be refused!! Requests must be made within 10 days from receipt of goods. Refused orders and/or returns made without exchanges shall be subject to a 20% restocking/handling charge. Merchandise must be returned pre-paid as 1FastCar.com will not accept any returns sent COD. Sorry, we cannot refund shipping charges for any return or exchanges.
All returned merchandise must be in its original, new, unused, unworn condition, and include its original undamaged packaging, attached tags, instructions, etc. Following these guidelines will prevent any unnecessary charges. Any Special Order, electrical and fiberglass parts are not returnable. Please be sure you want them before ordering!!
All returns or exchanges must be received within 10 business days from the date the RA is issued! Any returned items that do not follow the most general guidelines will be returned and no credits will be issued. |
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Defective Merchandise |
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All defective merchandise is warranted by the manufacturer, not by 1FastCar.com. Returns are subject to approval by the manufacturer. Shipping charges on defective merchandise are not refundable. |
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